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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 15700 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 25850 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 53017 Views
  • 55 replies
  • 13 Helpful

Data roaming charges

HiI am being charged for data roaming whilst on holiday in Lanzarote, despite sending a text request to EE via 150 to acquire a data roaming pass.Please can you advise?

Phone

What’s the best phone to get on the market at the moment?? Thank u in advance 

Charging Extra?

I've had my phone on EE for 2 months. I traded in my old device when I switched over and with that, my bill should be around the £52 mark. Both months I've been charged £72. What can I do to sort this out? I'm really not happy at  eing over charged w...

Loopy88 by • Visitor
  • 270 Views
  • 1 replies
  • 0 Helpful

Resolved! Hi

Hi, I just want to find my account to check my bill I can’t Open my account keep say you can’t please can you tell me what can I do? Thanks.

Phone bill suspended

Hi I've jus attempted to make a call and it's sayin it's been suspended dueto my bill not bein paid but on myaxxount it's sayin my next bill isn't due till the 23rd may other than that I'm up to date 

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