Billing ovedue

ManLikeFlynn
Investigator
Investigator

‎27-12-2023 08:22 PM

For some reason you have informed me my billing is overdue and payment not accepted. This is unconventional as there should be no issue with our account settlement. Please confirm as your app is also not operational - allegedly due to vital updates?

0 Helpful
2 REPLIES 2
bristolian
EE Community Star
EE Community Star

‎27-12-2023 08:46 PM

What makes you say that EE "have informed" of a billing issue?

If you've received a text message advising, can you post up the exact message verbatim? I would suspect this may be a scam text.

XRaySpeX
EE Community Star
EE Community Star

‎27-12-2023 08:56 PM

Sounds like this is a scam! There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to update your a/c.

Does it have a link in it that it tells you to click? Don't go there but what was the link?

Report it to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).

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