Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Pay off the rest of my contract

Does any one know how I can find out how much you ow on my contract to buy it out

My new plan I just looked up does not show my discounts

My new plan first not show my discount when I look online

Resolved! What is spend cap all about please?

Resolved! Direct debit payment

I would like to stop direct debit payment.

Phone bill

Resolved! Re: No call back

Hi my name is Faiza ****, I would like change of ownership for both number my self and my daughter in one account , I have gone through the security details every time there is a error before submitting the application, I have call 150 so many ti...

I want to pay up my balance how can i do that.

Resolved! Can I change my payment date

I need to change my payment date as I need to paid when get paid

Upgrade plan

Hi I tried to upgrade my phone plan and wasn’t able to due to a late fee I had when I went back to Australia, paid the £50 extra deposit and all to counter that but, I ended up not being able to upgrade anyway and got a refund, was wondering if there...

Change Plan During Cooling Period

I recently migrated from BT Mobile to EE and took out a contract with a new phone. I am still in my cooling off period and would like to return the phone but keep the mobile broadband contract in place. Is this possible or do I need to cancel the ent...