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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 60593 Views
  • 69 replies
  • 14 Helpful

Incorrect phone deal xxxxxxxxxxxxxx

I renewed my contract last week at £7 p/m unlimited calls,text n 2gb mobile data. it is showing £17 p/m 5gb this is incorrect. there is no one to talk to and the wait is over 30 mins.Who shall I contact to have this corrected. [Mod edit: Please do no...

Direct debit

Trying to check if bt set up direct debit to pay for my sim when it was transferred 

Mila30 by • Visitor
  • 263 Views
  • 1 replies
  • 0 Helpful

I need to extent my phone bill

Hi I need to extende my phone bill till the 6th october as I was out of work for 2 weeks due to not enough hours to be given in work  and I’m back in work now and I get paid on the 6th to be able to pay my phone bill

Still being charged for an expired contract.

Despite apparently still paying for my tablet to be cellular, I can’t call or text EE to cancel whatever is left of my context that expired two months ago without my knowledge. I’ll call the other line as a last resort as they never pick up and their...

1st bill

I have just received 1st bill showing that I am being charged from when I made order. I assumed it would be from date that I first use SIM. Any thoughts?

TPK22 by • Explorer
  • 665 Views
  • 3 replies
  • 0 Helpful

Resolved! Change of plan

Hello !When i arrive here my friend gifted me this EE sim as he said it is one of the best. I am happy with it now but i want to change ownership of this number. I want it on my name. SecondlyI  want to change the plan. I am using an old phone in whi...

Resolved! Payments

I have a payment due but can only pay part payment & rest Saturday due to fraud on my bank new bank card should be era today so wondering how I sort it as account been restricted & really need WiFi call me on xxxxxxxxxxx [Mod edit: Please do not post...

Amanda921 by • Investigator
  • 673 Views
  • 5 replies
  • 1 Helpful
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