Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 59576 Views
  • 69 replies
  • 14 Helpful

Resolved! Truth or Click Bait??

Reading an article in the online news this morning about EE allowing people to leave free of charge.This applies to those who were not given pre-contract information and applies to those who STARTED a contract in 2022.Anyone else hear about or know o...

Resolved! Bill

How do I view my bill when my husband is the contract holder 

Hector85 by Explorer
  • 418 Views
  • 3 replies
  • 0 Helpful

Moving pay monthly tab plan to EE

Hi,I currently have my mobile through EE and my tablet through O2 (now out of contract). I want to consolidate these and bring the tablet plan over to EE as I find the service, coverage, cost, etc, much better. I have been through My EE to get the mu...

tim5686 by Valued Contributor
  • 458 Views
  • 4 replies
  • 1 Helpful

Aset up direct debit

Hi I need to set up a direct debit for four phones and also need to change payment dates. I also owe money which I would like to pay in 3 weeks time can you please help me.