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Bills

MarkyDan55
Investigator
Investigator

‎14-01-2024 01:58 PM

  • Why does it say I've paid my bill when I haven't yet ? , also my phone is insured does that mean my charger is as well ? And how do I go about claiming for a new charger ? 
0 Helpful
2 REPLIES 2
Northerner
Grand Master
Grand Master

‎14-01-2024 02:19 PM

Hi @MarkyDan55 

Honestly it's cheaper to buy a new charger from Amazon and less hassle. 

Is your bill on direct debit. Are you looking at last month's bill.

Thanks 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
XRaySpeX
Grand Master
Grand Master

‎14-01-2024 02:25 PM

@MarkyDan55 : If you're paying by DD then it is set in motion by EE on your billing date & EE assumes that it will be paid within 7 days.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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