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Cancel Subscription

ESBingayen
Visitor

‎12-01-2024 08:42 AM

Hi EE,

I have advised in November 2023 that I am cancelling my SIM only subcription / contract that is due to end 20 December 2023. Can someone from EE confirm for me that my subscription is already cancelled. As I have already cancelled my direct debit. I would no longer need EE service as I have migrated back since November 2023 to  live for good in the Philippines.

Thank you.

Edwin Bingayen

0 Helpful
2 REPLIES 2
bristolian
EE Community Star
EE Community Star

‎12-01-2024 09:44 AM

There is no account access on this public forum, how did you advise of your cancellation in November 2023?

XRaySpeX
EE Community Star
EE Community Star

‎12-01-2024 10:30 AM

@ESBingayen : Not a good idea to cancel your DD. As contracts are paid a month in advance you may be due a refund which EE will credit to your DD.

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