Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 59531 Views
  • 69 replies
  • 14 Helpful

Itemised Billing Charge

I cancelled the itemised billing charge when I renewed my contract in store in March 2019 and I have just realised it is still coming of my bill.  I only realised as I was having issues with the EE App recognising me as the account holder and had it ...

Moved to Australia

Hello,  I have recently moved to Australia and continue to utilise/pay my monthly contract with EE as I have the roam abroad add on. I am going to require an Australian sim/contact number with a provider over here due to employment purposes but I sti...

Need help qbout a bill i wasnt meant to pay

Hello I got axixey sooo someone please help without me calling them a zinc management deate called me saying the need a reference number but I called them All ready it's a long process and I don't own them money thdy own me 

24lgreen by Visitor
  • 279 Views
  • 1 replies
  • 1 Helpful