Phone Usage

Chellie67 · ‎09-02-2024

I have downloaded my bill that has details of my payments, but nothing about numbers I have called or any other data used. Where do I find that information? If anyone could help it would be appreciated.

XRaySpeX · ‎09-02-2024

@Chellie67 : Unless you are paying for Itemised Billing @ £2.50 pm you can't see any inclusive nos. you've called/texted, only chargeable nos. Data just comes out of your allowance.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

XRaySpeX · ‎09-02-2024

@Chellie67 : Unless you are paying for Itemised Billing @ £2.50 pm you can't see any inclusive nos. you've called/texted, only chargeable nos. Data just comes out of your allowance.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Chris_B · ‎09-02-2024

@Chellie67 On your online EE account you can see what data you’ve used for the last 3 months and what you have use for the current month. A a data allowance is just a set allowance and what you use from that is up to you as you still pay for that set allowance regardless of how much you use of that allowance.