Phone Usage

Chellie67 · ‎09-02-2024

I have downloaded my bill that has details of my payments, but nothing about numbers I have called or any other data used. Where do I find that information? If anyone could help it would be appreciated.

XRaySpeX · ‎09-02-2024

@Chellie67 : Unless you are paying for Itemised Billing @ £2.50 pm you can't see any inclusive nos. you've called/texted, only chargeable nos. Data just comes out of your allowance.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎09-02-2024

@Chellie67 : Unless you are paying for Itemised Billing @ £2.50 pm you can't see any inclusive nos. you've called/texted, only chargeable nos. Data just comes out of your allowance.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Chris_B · ‎09-02-2024

@Chellie67 On your online EE account you can see what data you’ve used for the last 3 months and what you have use for the current month. A a data allowance is just a set allowance and what you use from that is up to you as you still pay for that set allowance regardless of how much you use of that allowance.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.