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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 69552 Views
  • 72 replies
  • 15 Helpful

Resolved! Cancelled direct debit without reading T&C's

I'm looking at switching provider but stupidly cancelled my direct debit before reading any cancellation T&C's.On a 30 day rolling contract, and see I need to give 30 days notice.  My original bill was due on the 7th with payment to be taken on the 1...

Tdntde by • Explorer
  • 815 Views
  • 3 replies
  • 1 Helpful

paid my bill early and its not showing

i paid my resent bill on the 1st feb 2024 whch is early as its usually on the 10th of every month and frankly im getting sick of this! im 9 days from my billing date,what the hell is going on

4130rider by • Investigator
  • 837 Views
  • 7 replies
  • 0 Helpful

Bill

I’ve been charged £70!on my bill for a new device when I’ve already paid the £70 when I ordered it . Now I’ve had the calls all barred 

Phone upgrade

Every time I try and look at my upgrade options either using the App, I get a message saying, 'We can't load this right now, something went wrong with our server. Check you're online and try again in a few minutes,If I log in using a web browser on m...

Greg199 by • Visitor
  • 436 Views
  • 1 replies
  • 0 Helpful
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