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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 14229 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24803 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 49690 Views
  • 55 replies
  • 13 Helpful

Resolved! Contract

I'm paying more than I signed up to on my original contract, i now cannot afford what I am being charged. What can I do?

Abigaill by • Visitor
  • 310 Views
  • 1 replies
  • 2 Helpful

Phone record

I need access to my phone records - monthly contract.  How do I go about this please?

Pk32 by • Visitor
  • 353 Views
  • 1 replies
  • 0 Helpful

Resolved! I’m the account holder but can’t access anything

I am the account holder I am the bill payer, but when I go to access my accounts online to see about upgrade my sim or phone or change anything it says I don’t have permission contact the bill later. That’s me?? Can someone help please. 

Tog45 by • Visitor
  • 432 Views
  • 1 replies
  • 1 Helpful

Bill

How do i pay phone bill if direct debit isn’t connected

Tee2995 by • Visitor
  • 292 Views
  • 1 replies
  • 1 Helpful
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