Limit my data for cheaper bills

S85 · ‎20-03-2024

Hi I am short at my budget these days and I am not able to pay my bills

I am looking to limit my calls ,message and data

bristolian · ‎20-03-2024

Contractually you have agreed to your monthly payments for at least the duration of your minimum term.

If you're in financial difficulties you should discuss those with CS ASAP.

https://ee.co.uk/help/help-new/billing-usage-and-top-up/paying-my-bill/what-should-i-do-if-i-cant-pa...

View solution in original post

XRaySpeX · ‎20-03-2024

You can't downgrade to a cheaper plan mid-term, but only in your upgrade window from 45 days before end of term.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

bristolian · ‎20-03-2024

Contractually you have agreed to your monthly payments for at least the duration of your minimum term.

If you're in financial difficulties you should discuss those with CS ASAP.

https://ee.co.uk/help/help-new/billing-usage-and-top-up/paying-my-bill/what-should-i-do-if-i-cant-pa...