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Limit my data for cheaper bills

S85
Visitor

Hi I am short at my budget these days and I am not able to pay my bills

 I am looking to limit my calls ,message and  data 

 

1 SOLUTION

Accepted Solutions
bristolian
Legend
Legend

Contractually you have agreed to your monthly payments for at least the duration of your minimum term.

If you're in financial difficulties you should discuss those with CS ASAP.

https://ee.co.uk/help/help-new/billing-usage-and-top-up/paying-my-bill/what-should-i-do-if-i-cant-pa... 

View solution in original post

2 REPLIES 2
XRaySpeX
Grand Master
Grand Master

You can't downgrade to a cheaper plan mid-term, but only in your upgrade window from 45 days before end of term.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
bristolian
Legend
Legend

Contractually you have agreed to your monthly payments for at least the duration of your minimum term.

If you're in financial difficulties you should discuss those with CS ASAP.

https://ee.co.uk/help/help-new/billing-usage-and-top-up/paying-my-bill/what-should-i-do-if-i-cant-pa...