Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Re: Phone cuts off on calls?

My phone has also been cut off and my bills are paid

downgrade plan

I'm currently on a £71.26/month plan. My contract ends on the 9th of February. How do I change to a much lower priced plan?

Resolved! Javing trouble paying bill this month

Paying my bill

Ive been in hospital since the 12th January due to severe DKA and other issues unfortunately in intensive care this whole time and now I've had a letter from EE saying that they've closed my account, i couldnt call they to pay my bill as i didnt have...

Change of billing address

Hie I wanted to change my billing address

account

every time i log in and click on to view my bills it keeps coming up saying EE has a problem can someone please help me access my bills so i can print them off for the tax year.

Paying bill when abroad

Hi my phones been cut off and I’d like to pay my bill but dialling 360 won’t work

Resolved! CR7 7 BB

How the process to change my address

Account

Hi all I'm trying to access my account for my plan details all I get is app going round in circles

Resolved! Pls my name is not ingrid

I have change my name by deed poll ***** ******* Why have you still have another name on here When u suppose to only using my deed poll name ******** Foolishness [Mod edit: Please do not share personal details as your posts are visible to the pub...