Contracts & Billing

Is there a way to contact loyalty team

Hi guys is there a way to contact the loyalty team direct I would like to discuss my options of upgrading or getting a pac code to leave. I have had alot of issues with ee and feel as a long standing customer you don't get looked after anymore.

Complain

Hello sir or Madam,I am erika ******** and i did my contract before 1 year and half i did my contract to pay monthly 50£ fix and everytime EE charge me more so i want to know the reason cuz im ready to do complain in court for Ur company **bleep** an...

taken money

EE have taken nearly £100 out of my account for no reason all i have done is changed network providers and i was only on a PAYG pack, why have they charged me my pack as well as nearly £100 

Hello please how do i change my home address

Direct debit

It’s about my direct debit it was supposed to be deducted today but I had to do it manually since the day was almost ending … need help to set it up 

Billing

If it is possible to call my number as I can’t [edited]  i payed for my last month but it seems like I have to pay another 29 pound which I don’t understand because I’ve already pay 30 last month and I should be paying 11 pound a month please help m...

How yo cancel contract

How can you cancel contract not via telephone as I really don't want to be dealing with a service desk employee rattle on about deals.