Contracts & Billing

Contract Ending

My contract comes to an end on the 8th of Feb and EE have messaged me to say my monthly bill will remain the same moving forward even though I haven’t upgraded my phone. Has anyone had this issue? I would expect the monthly payment to go down as I ha...

Re: My contract ends on the 18/12/23.

LEAVE EE AND CHOOSE ANOTHER PROVIDER!! I’m an existing custom and have been for years and trust me they’re scammers and thieves, they are a mobile phone provider and ‘network provider’ but any event or concert I’ve been at sponsored by EE, I’ve never...

He

Spend cap ps5

Hi is it possible to use we spend cap for ps5 game purchase 

Paid Bill on time but EE have restricted my phone

I paid my bill two weeks ago, today I can't text or call, the app says I have to make a payment even though it says its been paid, I click on make a payment and takes me to another page that says paid yet when I call or text it says I've reached my c...

Account

Hi why is it saying my accounts closed?

Lower my plan

I want to lower my plan  

Credit Score

I have recently checked my credit score and noticed it has had a significant drop due to "EE comms supply account removed"I'm not entirely sure what this means however I do know for sure that I have not missed a single payment and not opened a new ac...

Private incurance

Hello. I need information for private insurance. I dropped my phone and want to report it for repair, but CA insurance wants me to confirm that the phone belongs to me. It has to be a receipt or invoice, but I didn't receive anything like that when I...