EE wont work abroad in any country

[Bigkeeko]

Been there with EE in South America. 
A month of desperately sourcing free wifi to make contact back in the UK.

 They still charged me hundreds of pounds.

[bristolian]

What, specifically, were you charged for?

[XRaySpeX]

@Bigkeeko : If you were charged by EE you musta used EE for roaming.

[Bigkeeko]

Not true. I had this conversation earlier with an agent. Technically , if you pay prior to leaving the UK upfront for the package you'll be billed.

 In the month I was there zero or one bar of signal gave me next to nothing. I was charged for a service EE could not provide. They're at the mercy of whatever providers are used over there.

 This isn't a swipe at EE because itc was explained they can't be held responsible for poor service overseas. My gripe was in the confident advertising saying it'll be no problem.

[bristolian]

If you have billing add-ons, then they're charged for regardless of usage.

"Hundreds of pounds" charging is stretching it for billing add-ons without specific detail of what the charges were for.

[XRaySpeX]

@bristolian , @Bigkeeko : There's no billing add-on for S. America.

[Bigkeeko]

My bill was £92 for November and £133 for December. £7.84 a day was charged for overseas roaming. In the 3 plus weeks I spent in Bolivia/Argentina I had ZERO coverage and no data. Eventually after chatting online (using hotel wifi)  to an EE  rep they added  £60 for ' minutes' I couldn't use either.

Tragic lack of service that has taught me a valuable lesson. 

[bristolian]

If you were charged for roaming in Bolivia & Argentina, you must have had network coverage to incur those charges.

That amount sounds possibly like a daily data add-on, but that can only be purchased by specific user action and/or a connection to a mobile network.

If you believe this is wrong, I'm happy to be corrected by sight of your bill.

[Bigkeeko]

The £7.84 was indeed a daily roaming charge and I did agree to it before travelling but once there I couldn't get the issues rectified.

 It's done now and no amount of disappointment will change it. It wasn't about the money , more the false promise of an actual service prior to me leaving. If I had known it was going to be literally useless I wouldn't have bothered.