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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 14617 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 25068 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 50463 Views
  • 55 replies
  • 13 Helpful

Price match

Hi,I am a customer of ee for mobile and broadband and I have been for many years with no worries.However I am looking at upgrading to a new device, and ee are wanting £44 per month for the device only (Google Pixel 7) on a 36 month contract, yet Carp...

Maxine33 by • Visitor
  • 1111 Views
  • 2 replies
  • 1 Helpful

NHS Discount

I would kindly like to understand why I was told one thing by a EE retail employee then find out that it’s not true while browsing the website? At the point of purchase, I asked about how I could apply an NHS discount to my contract, to which the emp...

FnxBst by • Explorer
  • 540 Views
  • 3 replies
  • 3 Helpful

bill

Good morningThere issue on your website, i need to get latest bill for works expenses can i get it e-mailed to me please

MRS and Multi line discount

I currently have 3 lines, 1 with MRS discount, one with Multi line discount and  one that is out of plan rolling monthly. I want to take out another SIM then cancel the out of plan line and was wondering if that will have Multi Line discount applied ...

Upgrade

Morning, I requested a call from you guys last week to discuss my upgrade plans, but I didn’t receive it. It appears my contract ended on the 24th August. Does this affect my upgrade with you guys? I just wanted to talk through details about my upgra...

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