Contracts & Billing

Unsuspend account

Hi there. I've been trying to call EE to unsuspend my account but as there's no network available I am unable to do so. I can't even pay my bill online or through the app as it says there's a problem and to try again later. How do I sort 5his issue o...

Cancle SIM contract from abroad

 Hello EE Community,I recently moved to Germany and have been facing significant challenges in reaching out to EE support. Despite multiple attempts, I have been unable to connect with them through the provided contact numbers:- 150- +44 0800 0798585...

Re: SPEND CAP

Hi can I put a limit on my spend cap £20?

Re: New contract

Can somebody call me or help me with the new contract phone please

Fee's

Hi I'm being charged £2.29  A DAY!!!... for EU roaming , but I never asked for this and I can't remove it,  why is this please?

Billing

I’ve just looked on my online banking and my next bill has increased by nearly £100! This for for a sim only plan at £15pm and a contact half way through. I’ve received no notification from EE about a 200% increase and extremely disappointed that the...

In app refund

How do I get refund for an in app purchase 

Manage payment

@why can’t I manage my payments? I need to change the card details but the page isn’t loading saying error!!!

Why is my direct debit charges different