Forum Posts

Sign In to Post

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 14213 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24794 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 49639 Views
  • 55 replies
  • 13 Helpful

Resolved! Bill date

I need to change the date I pay my bill due to to changes with work. I need to change it to the 14th - won’t be able toPay my bill till the 14th 

Atlanta14 by • Investigator
  • 791 Views
  • 10 replies
  • 2 Helpful

Resolved! Plan withdrawal by EE

EE recently contacted me to say that my plan would be withdrawn and I will automatically be put on a new plan.Including loyalty discount I pay only £3.75 per month ( I know that's cheap :-)). The upgrade they have offered costs over twice as much wit...

Resolved! Phone

Hi please can I have my number changed I’m having nonsense calls

kate142 by • Visitor
  • 292 Views
  • 1 replies
  • 0 Helpful

wanna credit back

I transfer number 3 to EE .They told me in first 6 months we will deduct £15 after that in every month £30  but your company deduct £60  in july month . I wanna my cash back £45 .

Aug app update- wheres my bill????

Hello, I've just had the text to say my bill is due to come out and normally I can go into the app and see the bill. It appears the app has updated and 'billing' isn't an option anymore. Can someone let me know where it is please? Cheers

RussC83 by • Investigator
  • 546 Views
  • 8 replies
  • 1 Helpful

Need help

My phone is block You receive my payment Can not see why I can not  make phone calls or receive phone calls 

Lukas28 by • Explorer
  • 301 Views
  • 2 replies
  • 0 Helpful
Most solutions
More
Top Helpful authors
More
Learn about