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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 15015 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 25304 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 51521 Views
  • 55 replies
  • 13 Helpful

Re: best WI-FI at radmore house

I have got a iPhone 11 with 33 three years before I finished my 2 years contract without letting me know they made another contract for sim I am leaving sim and just they told me you have to pay £93 more what cheap company they just know how to extra...

Sara49 by • Investigator
  • 297 Views
  • 3 replies
  • 0 Helpful

Account credit

Why whenever I’ve credit in my Ee account dose it still take a direct debit even though there’s more than enough money in the account to cover the monthly bill 

Cfink by • Visitor
  • 454 Views
  • 1 replies
  • 1 Helpful

Upgrading

Had yet another terrible experience trying to upgrade. Firstly I have to say the staff I've spoken to have been excellent. But the systems....Got a phone call at 1pm as promised the night before to upgrade my watch and phone.  It was put through but ...

Cpives2008 by • Established Contributor
  • 1229 Views
  • 4 replies
  • 0 Helpful

Unlimited lies

Since when does the word UNLIMITED be limited?I’ve just taken out an unlimited data contract to find out that data gifting is limited to 100gb. £30 dearer contract and I can gift less than my old contract!!not happy at all and thinking bout going bac...

scooby by • Investigator
  • 395 Views
  • 2 replies
  • 3 Helpful
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