All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
How can I stop receiving paper bills? I called ee a few months ago, as indicated elsewhere on this forum, and (after an extended telephone conversation!) was assured by an ee employee that my paper bills would cease. But I'm STILL getting them.! So I...
I have this showing for my next bill. I have just recently upgraded. I spoke to someone on live chat and she said it was a credit on the account, to wait until the bill is generated for a refund. I think she is wrong! Has anyone had this before?
Hi,I upgraded 3 Sim Only deals on the 27/01/2025. One of the sim only deals was the Full works iPhone plan. I normally pay Apple £8.99 for 2TB iCloud storage, the outbound sales team gave me a list of benefits for the Full works iPhone plan and repea...
why was 50 pounds charged to my card
Hi I have just upgraded phone and contract, and have this showing, would anyone be able to help, wil this be coming out my account as a lump sum? Any help Greatly appreciated
Hi,I am trying to upgrade my device. I am currently on a device contract which expires next week, I have purchased a phone outright from Apple and want to "upgrade" to a SIMO. I am trying to do this on the website as I have been given a Friends & Fam...
I tried to go and pay my bill but it said the service is unavailable???
Hey there,I just upgraded to SIM only plan, when checking out it gave me the option to update my billing address but not my delivery address. When I received my email confirmation the delivery address listed is old - just wondering if EE will send a ...
my direct debit was ment to go out today and i messed up and didnt move my money in time iv see online that it will try again in 7 day is there any way i can just pay this months bill now any help wouold be amazing
Hi I pay my daughters my monthly bill. I had an issue over Christmas where my bank account was hacked if that’s the word and most of my money was taken out. This affected some of my direct debits. When I checked ee was still active so I assumed every...
