Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! Someone else's broadband account is linked to my email address

Hi team, I am looking for some help from a community coordinator to resolve a data privacy issue regarding a broadband account. Another customer with the same name as me has accidentally registered their new EE Broadband account using my personal ema...

Resolved! Incorrect amount taken out of bank by nearly £200

I am on a sim only contract monthly , today over £250 was taken out help

Contract

Resolved! Needed to make a payment but the app as frequently isn't working!

Needed to make a payment but the app as frequently isn't working!Why the app is not working at night frequently?!

Resolved! Hi I would like cancel my contract because I don't live more in UK

Resolved! Bill

How much is my bill and why in August is it a lot more

Resolved! Do you want your money or not

Do you want money or not all I wanna do is pay my monthly bill

Resolved! When will my monthly payment end

Resolved! hi

when my contract finish

Systems are useless since transfer from BT

Every month, I get a "you haven't paid" letter OR get cut off and every month I'm reconnected immediateky when I prove that I paid on time. I want to find an efficient provider but have to pay over £200 to break my contract... the same contract EE br...