All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I have looked a the dates when they sent me message saying between nov and dec and my bill was correct because pay 60 pounds and it went down to 47 because paid extea on other month. Also before uprgaded gave them 30 days notice and they made a mista...
Can’t link my mobiles to ee account help
My wife, an EE customer had a problem receiving text messages on her phone while abroad. EE couldn't immediately correct the error. The upshot was EE phoned me on my EE phone and instructed us what to do. At the time I asked the EE customer services ...
Hi, I used to have esim and esim got deleted during reset. Your stupid app does download esim but ask to verify using opt sent on same phone number which esim not able to work. Its chicken and egg and you have a massive problem here. So anyway, i hav...
Payment not accepted with card from Australia
I got a WiFi device back in 2021 and the contract ended last year 2023. I asked them to cancel it as I no longer needed the wifi device. They canceled it. But now I've noticed it's still on my bill and I'm being charged £9 a month.I don't understand ...
Here is my experience. 24month plan on sim out of contract Feb 24, Flex payment for the phone 12 months left.Several calls to try to reduce/better deal on the sim plan failed after being cut off by the operator multiple times (don't want to upgrade.....
How do I change the profile to put into my name
Hi, I have a monthly contract which is an upgrade anytime contract so it's it is a little expensive I have called EE to see if there is anyway I can reduce the monthly payments as I am now out of work however they have told me there is no way to make...
Im trying to get my network up and running again and I already paid my arrears. Plus need to set direct debit. But it wouldn’t let me.
