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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 60420 Views
  • 69 replies
  • 14 Helpful

Resolved! Re: Pay my bill

I have been trying to pay my bill for weeks now, it won’t let me as the EE app is playing up, can you help me please as I don’t want to get cut off as this isant my fault 

Resolved! Upgrade

Can someone call me today for a question regarding upgrade options 

Graciejd by • Visitor
  • 160 Views
  • 1 replies
  • 1 Helpful

Resolved! Upgrade

Had a message that I could upgrade which j have done online through my EE online account.Paying by direct debit fir purchase of mobile and sim plan for new pixel 9a. Will my previous direct debit for old mobile package automatically stop and new one ...

Djamer69 by • Investigator
  • 203 Views
  • 3 replies
  • 3 Helpful

Resolved! Bill

Device payment been taken twice. I paid it in my card on 29th dec as the payment was returned on the 21st dec. Now the payment has been taken again 

Nic2882 by • Visitor
  • 142 Views
  • 1 replies
  • 2 Helpful

Resolved! Cost to bill

Does sending voice note by text to normal mobile cost outside ur plan

JPV72 by • Visitor
  • 173 Views
  • 2 replies
  • 1 Helpful

Resolved! Upgrade

Hi my sim plan ends on the 21st of January 26 and my device plan ends on the 22nd of January 26 if i got a message saying I have options one being upgrade and if I text up to 150 it sais I can upgrade but when on ee online it sais I cant upgrade any ...

Jzr208 by • Explorer
  • 169 Views
  • 1 replies
  • 1 Helpful
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