All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Will my 10% discount still be applied when my 24 month contract ends and I start the 30 day rolling contract? I got it because I was with BT before they moved me to EE. A loyalty bonus. Is it possible to turn the 30 day rolling contract in to a 24 mo...
Out of contract so decided to do the usual upgrade chat, expecting a great deal..Hmm, guess they are no more As expected, the 'first' offer was poor (cheaper but a basic, slow package not comparable with my current plan), so then I got passed to the ...
I am trying to cancel full works sim, but only get options for upgrades, Help please
Hi, I have cancelldd two lines on my account about 2 months ago now but i am still being charged for these lines, they had reached the end of there contract, i contacted EE and informed the person on the phone to cancel and they confirmed both lines ...
My mom popped into an EE store to ask a simple question on 7/11/12. Three hours later she left with a mobile phone and contract that was completely unsuitable.My mom is approaching 80 years of age and gets very confused. She left the store browbeaten...
Fuming just checked my bank and ee ave taken £231.97 out my account when bills paid regular and only costs £67 and then when you go to check there having maintenance issues blooming fuming!!!!
Hi,I have been with EE for many years. I have a mobile router and a dumphone with EE.My contract actually expired some months ago, and when i tried to get a new one, EE said they couldnt do that for me, because they couldnt find my address. But i...
I’m meant to pay my bill on the 17th am I able to just pay it the now??
Hi,I have an account with EE.Its for my mobile router which i use with my laptop for internet connectivity.I also have dumbphone with EE and i presume its wrapped into the same account as the router (?)Ive been with EE for some years.Today, my dumb...
Hello. I'm trying to email the missing payments team as directed by an EE guide.This is in reference to direct debit discrepancies.The email given to me was [email protected] least four screenshots were also requested.I am not able to send...
