All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
My number was lost for a year, because I thought my brother had my number added to his plan and pay together, however he didn't. Is it possible to retrieve it? Now I can't login to my mobile banking because they need to verify the phone number. Thank...
hi, I'm on Essential SIM 25GB £21, does WiFi calling come included with this plan or are all EE plans include WiFi calling ? thanks in advance
My most recent bill included roaming charges for a trip to Italy. Some days were charged at £2.59 per day as I expected, but some days were charged at £5.18 per day. I called 150 and was advised that this double-charging is a known issue affecting lo...
Hi, I’ve randomly received and email today from CRS stating there is an outstanding balance of £124 from the period Start Date: 11/03/2022End Date: 08/04/2023I’m extremely confused as I actually have no outstanding balance at all, I’m in credit. Ther...
Not happy with the service at EE. Just tried for the last hour to talk to somebody about registering as my Father in Laws power of attorney and they didn't have a clue. This website is now useless, it used to be easy to talk to someone online or via ...
I have been charged over £100 for calls to 0843 numbers by EE who told me it was a scam but l don’t understand how or why. I have not rung them
I cant pay my mobil phone bill until, 4th July, as I've no money untill then.
I have been unable to view my bill ever since i joined this joke of a provider (other issues with the service too but thats for another day)I've tried chrome, firefox, edge and opera browsers on 2 different PCs, ive also tried accessing my bill via t...
I switched to EE months ago and am still getting unable to access my bill. I also find the website really irritating ! You go round and round in circles on it.
