Contracts & Billing

Multi line discount

I am looking to upgrade my sons phone. When I add the product to my basket a multi line discount comes up taking the total from £40.33 a month to £20.33 a month which includes the monthly cost of the mobile phone. However, the essentials unlimited pl...

EE Credit note- how to view it in my account

I was offered a credit note to compensate for an error in my order set up. I received an email from EE saying that 'Thanks for getting in touch. We've added a £xx credit to your next bill. You don't need to do anything; we'll add it automatically'.  ...

Customer service mrs pingy

Yes its terrible says they close at 10pm but tried ringing it said 9!! I wouldn't bother ive messaged been told the wait is 7hrs 10min!! It's gone terrible if the wait is that long is the call centre based here in uk? Especially now they are joined w...

Payment

How do you change your debit card on your EE account?

How do you find out what your credit limit is

Location of credit limit 

Hi

Can you explain me why im suspended why did I pay my contract why you are asking me still to pay 30£ extra 

cant pay broadband bill

Good afternoon i need some help please, my broadband bill is due tomorrow i was suppose to get money today but has been changed now, i have already paid half off bill last week, how can i add the other half to my next bill without ringing EE because ...

Why increase my monthly bill it should be 20:30

This company is stupid

I started a plan and flex payment, I did setup my direct debit at the beginning but the next month, my direct debit is not working. Ofcourse the result is, it affected my credit rating. I dont understand why this cant be done on the **bleep**ty and s...