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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 60478 Views
  • 69 replies
  • 14 Helpful

Resolved! Re: Final Bill Payment

I just got 1 such bill today 2 September 2024 after terminating my EE service for their mobile broadband because I had been unable to connect to their mobile broadband service since 26 May 2024... They gave me a bill for just 0.18p ! because I had ph...

bittyboy by • Investigator
  • 1397 Views
  • 13 replies
  • 6 Helpful

Resolved! Late payment charge

Hi we started with EE on 22 July 2024 and all goid had direct debit all set up. However our first direct debit was mysteriously cancelled and according to the message I received it was cancelled by EE , however I immediately contacted you and set up ...

Kgmama by • Explorer
  • 511 Views
  • 1 replies
  • 2 Helpful

Not using upgrade anytime

I'm within my last 100 days of my contract, the EE website says on a normal annual upgrade I should be able to upgrade now for free so long as I'm getting a package for the same price or more.However, on trying to upgrade online/on the app it will on...

Winfo50 by • Investigator
  • 1538 Views
  • 6 replies
  • 0 Helpful
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