All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
my final bill supposed to be taken yesterday as i canceled my contract. as i spoke to EE member they said the final bill will be around £90 dont remember the correct amount, yesterday it was take n £3.32 so what does that means? and my bank shows nex...
HiI have just upgraded my phone and cannot see my 20% discount on my new plan. Where do I find this information? Thanks
Hi,I am the owner of a multi phone plan (ie different users with separate sims and numbers on it) .Whilst trying (on the app) to cancel the contract for one of the numbers, and requesting their PAC number for transferral, I have received a text (to m...
I am facing the same issue, they solved the problem but I am charging again. Contacted with them several times but no solutions!
Shocking billing support, provided incorrect information as your bill estimation system was not working correctly. Also you are charging me for a full month when I have 10 days left on the contract. I'm moving from a £56 contract to £9 sim which you ...
I have text remove spend cap and it’s not working for me
Hi, I have just payed my billWhich didn't go through as payed on ee websiteBut the money was still taken out of my bank for eeI do not have access to calling people atm to raise the issue and my internet may be cut off soon so I will not have interne...
