All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I'm currently in Brazil, and have been here for seven weeks. I'm leaving for South Africa tomorrow for an additional four weeks. For some reason it is proving impossible to pay my mobile phone bills, and now EE have reduced my coverage to the point w...
I became a ee customer last week but my first bill is on 21st this month and I need to change it to 31st of every month how do I do it pls so that it stopped the payment for 31st pls
Please could someone explain to me how today, the SIXTEENTH August 2024, I can type bill after I am notified payment is going to be taken out and get a message back which says my bill has already been paid as payment was already taken out on the NINE...
I have to pay off my final bill before getting a new sim contract. However i cannot pay over phone (as i have no phone service/sim), and i cannot find any link to be able to do this online. whenever i go to log in i just get “account closed” and aske...
I have an ipad the contract finishes in November, so there is an upgrade fee to upgrade now, was hoping I could trade in my ipad and that would cover the upgrade fee on calling EE I was told this only applied to phone contracts - yet when I had sear...
Can someone tell me how I get to speak with someone ? I have been trying to get through on phone but it just keeps playing music and no one answers me ! 4 times yesterday and now again today but I can’t get to speak with anyone it just keeps me on ho...
Hi. My daughter has an EE phone number which is currently out of contract. She will be a student in Spain for 12 months starting September 2024 and will be coming back and forth from Spain to UK during that time.Can you please advise what are the bes...
