All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I have an all inclusive package at £77 a month and yet again with unlimited everything date calls texts my bill is nearly £100 why and when iv tried to call no answer and went to the chat service instead of helping me with my questions I received 17 ...
i have pay monthly sim and i have broadband and still cant access and bills on my ee app or anything , I still haven't received any account number for them and I took them out together on the same day paid my 1st mobile bill and broadband billl despi...
I'm trying to change my DD date on the app but it just keeps sending me to the help article, and when I follow the instructions I still can't get to the right section. Any help??
Where is my April bill? How do I find it because both the app and text services are clearly showing me nothing.
Hi all, I have come into some unfortunate circumstances where I am unable to afford my phone contract. I am almost a year into the 24 month contract. I have been receiving a 50% discount for 6 months but that has now ended and I’m struggling to affor...
I tried to pay a lot but it won't accept
I need to see my monthly bill as it’s much higher than normal, but have been searching my account for nearly an hour now trying to find it. Why don’t I look at my EE account? I was but can’t find the bill, obviously not the only one that has this pro...
Can you send ja copy of my bill to *************** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
Hi, your Direct Debit payment has failed on your EE account. We'll try to take it again in approx.7 days time, so please have the funds ready. If this payment fails a one-off charge of £5 will be added to your account. Please don't make a card paymen...
