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please enter a valid billing account number

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‎05-01-2025 02:37 PM

When trying to link my home broadband to my account which isn’t currently linked to anything it just says pleaaae enter a valid billing account number even though the one i’m entering is from the paper bill i have received in the post.

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XRaySpeX
EE Community Star
EE Community Star

‎05-01-2025 04:51 PM

Is this for fixed Home BB or mobile BB?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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