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please enter a valid billing account number

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Not applicable

When trying to link my home broadband to my account which isn’t currently linked to anything it just says pleaaae enter a valid billing account number even though the one i’m entering is from the paper bill i have received in the post.

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XRaySpeX
EE Community Star
EE Community Star

Is this for fixed Home BB or mobile BB?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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