Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 61255 Views
  • 69 replies
  • 14 Helpful

Resolved! Devices

Hi there just wondering if someone could help me I’m on contract with ee it’s in my name but the bill comes out of my wife account and I’m not sure how many device we have now as we got 5 kids and the bill is very high 

Tom19881 by Visitor
  • 425 Views
  • 1 replies
  • 1 Helpful

Off to the Ombundsman

I am 6 weeks into filing a complaint with no call back. Clearly EE are happy if customers go to the Ombundsman! Currently being overcharged by £60 per month on the TV service with no sign of this coming to an end. Broadband is fantastic in fairness b...