Upgrade plan only

[Annacam]

I’m looking to reduce my bill by upgrading my plan only. Does anyone know how to do this without having to ring or go into store? 

[bristolian · Accepted solution]

If you are within your minimum contractual term, then you cannot normally do this as you agreed to those payments.

If you are outside your minimum-term, you can request a change of price-plan either by calling CS or following the "upgrade now" links on your myEE online account and choosing a SIM-only plan.