Skip to main content
Forum FAQ's

Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 8134 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18261 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 35349 Views
  • 49 replies
  • 11 Helpful

Upgrade

I want to upgrade my phone but can see uch better deals on other dealers will you match them? 

Kayeee by • Visitor
  • 268 Views
  • 2 replies
  • 2 Helpful

Resolved! leaving EE mobile

Hi, I am the main name on a contract, my contract came to an end last year, my daughter is an additional handset contract ending July.  I want to leave EE to go PAYG with different provider using my husbands phone, how do I leave and will it affect m...

Bill

I have been trying to see my bill but it won’t show me please can you tell me why my bill is £74 

Upgrade

Hi  I was hoping somone could help. I’m on a sim only contract that I started after a call from you guys. I was told when I started it that I would be able to upgrade to a device after a few months. It’s well gone that time now and it’s just telling...

Most solutions
More
Top Helpful authors
More