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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 65350 Views
  • 69 replies
  • 14 Helpful

Resolved! To much for there brain capacity that coming from a div

Good luck mate I had a £55 contract and £8 in one I lost my £55 phone so got upgrade next day dpd delivered my phone asking for a pin I knew nothing about so I ring  ee for them to tell me they sent the pin to my lost phone and just as you think they...

eemugmeoff by • Valued Contributor
  • 1413 Views
  • 10 replies
  • 3 Helpful

canceling acount for disabled father

Hi, my mother died and my dad had a catastrophic stroke. I need to cancel the phone contracts on their account. The bereavement form doesn't do the job because my dad is still alive.I could use some suggestions - thanks very much

Janner21 by • Visitor
  • 603 Views
  • 2 replies
  • 2 Helpful

Resolved! PayG to pay monthly - account closed on my ee app

Hi, I recently switched from Pay G to Pay monthly, previously my ee aap was showing all my payg information, since shifting to pay monthly, no billing info available on my ee aap. The in store person were not a big help, called 150 and they said they...

hash786 by • Visitor
  • 681 Views
  • 2 replies
  • 2 Helpful

Changing Direct Debit Date

Hey Everyone,I tried to change my Direct Debit date last week, but i got a prompt that said i could not change my direct debit date while EE was waiting for payment for last month.I signed in today to change my direct debit date and it says ive alrea...

EE Direct debit problem

I am having problems setting a direct debit for my phone contract, every time I follow the direct debit link I left with "You'll need to pay off any outstanding balance on your account before you can set up or change your Direct Debit. ". I am up to ...

Cheggs94 by • Explorer
  • 522 Views
  • 3 replies
  • 1 Helpful
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