All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hello, is it possible to access an itemised bill from September 2021 please
Used it before but now all it's saying is O2 can be used?? No option for EE
Hello all. My contract is ending on 23/1 and I did apply for a free upgrade to a sim only plan a month ago. Just wondering though if this will automatically take effect after the end of contract. I could not find any proof, no email or nothing stated...
I WANT TO UNDERSTAND WHY I GOT A MAIL TO PAY 150£ WHEREAS MY CONTRACTS 25£ MONTHLY ? MY SIM IS BLOCK AND I HAVE BEEN PAYING IDINT GET IT.
Hi just want some advice so I missed my direct debit on the 10th I realised on the 11th night and so this morning I paid it through the app now I’ve just received a tex saying that I’ve missed it and a second attempt will be made in approx 7 days and...
Previously, I had a contract with EE for two numbers. A little over a month ago, I asked to close this contract and transfer the numbers to Pay to go. At the moment, I cannot see these numbers through my EE account. I can't pay my bills. I can't re-l...
Hi I was trying to add my ee number as payment method on AppStore but always get an errors saying (There may be a billing issue with your mobile account. Contact your provider or add a new payment method.)Does anyone know how to fix this thanks
Hi EE,I have advised in November 2023 that I am cancelling my SIM only subcription / contract that is due to end 20 December 2023. Can someone from EE confirm for me that my subscription is already cancelled. As I have already cancelled my direct deb...
Hello,where and how do I apply the discount code to my account? the link on the discount page where I received the code just sends me to a generic EE page
