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Invoice for purchased headphones

tiff1231
Visitor

Hello. I just called the electronics customer service to request a receipt for headphones I purchased outright via your website. They told me you do not provide and proof of purchase be it receipts or invoices which I find a huge breach of consumer rights as now I am unable to file a warranty claim for my headphones - they explicitly do not accept order confirmation emails.

So is it true you cannot provide this?

If so, others beware and do not order from this website. 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@tiff1231  You got paperwork with the order.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.