Skip to main content
Forum FAQ's

Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 13840 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24546 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 48964 Views
  • 55 replies
  • 13 Helpful

Invoice

Can someone please help me. Every month I have to call and ask for an invoice for my account. I don't have the option to see it online and they pass it on to different people until someone gets it, every month I have to do this, it's very stressful. ...

7Ganton by • Explorer
  • 277 Views
  • 3 replies
  • 0 Helpful

Ee robbing me for months without me knowing?

So in November 2023 i upgraded my phone to the google pixel 8 pro. All was fine received the device it was faulty, reported it device was replaced the new device was faulty. I rang back up and said ive had enough of this i dont want rhe pixel 8 pro i...

Change contract.

Future charges are unbelievable. I will not be renewing my contract. 30+ years with orange and EE. And I’ve never been so let down by the abuse of contract to hike up the charges. 

Most solutions
More
Top Helpful authors
More
Learn about