Skip to main content
Forum FAQ's

Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59480 Views
  • 69 replies
  • 14 Helpful

Incorrect overcharge billing

Appalling service and reading the posts I’m not the only person! Have emails to confirm refunds but nothing through 2 weeks later and still overcharging me! I daren’t use my landline due to extortionate charges…disgusting…I should have stayed with BT...

12 month contract?

Has EE stopped 12 month contracts? I time my renewals carefully so I renew just before the annual price rise.If so it's a sneeky way of ensuring at least 12 months worth of annual £1.50 increase and quite likely would subjected to 2 x increases so £3...

mattzz by • Contributor
  • 564 Views
  • 1 replies
  • 0 Helpful

Resolved! After contract end

Hi.  My contract ends. So, I'd like to stay with my phone number but I don't want to make any upgrade. I just want to  pay as I go. I want to by without any plan. What I shoud do?

toagpa by • Visitor
  • 372 Views
  • 1 replies
  • 2 Helpful

Terminate

Good evening, we have been trying to terminate the service, however, EE has made this extraordinarily difficult, more than nearly any other service we've utilized. We simply wish to conclude this package so we are no longer charged for a sim card we ...

Justin77 by • Explorer
  • 14823 Views
  • 7 replies
  • 7 Helpful
Top Helpful authors
More
Learn about