All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hey All, a few hours ago i contacted EE about a circumstance change within my income i no longer have any funds due to the government cancelled my benefits, it has got cancelled but on the telephone they advisor told me that they will send out a fina...
I have been trying to pay my sim contract bills for three days. Today the third day i am now overdue. I have tried on the app but i cannot get past the pay now page.when i press the pay now button the page turns but doesn’t load. I get this page? And...
My last emi bounce so how to pay
Hi,I’ve been a customer for many years and have a few contracts/ products. I am thinking of upgrading to a new iPhone. Will I be externally credit checked for this, or is it just new customers that are credit checked?
Hi all,I am very confused by the EE bill, charging more than the plan I subscribed to.I have two contracts on my account and just a few pennies in additional charges in the month.And yet, the bill shows me these gems? It does not explain anywhere whe...
My account isn’t registered and unable to link devices via the ee app, asking for a 4 digit code sent to my mobile number but no code gets sent?
HelloI took a new 2 years contract 5 days ago: new iphone and plan. The plan costs me £30 a month plus iphone monthly payment. However I would like to keep my new iphone but change the plan to smth cheaper (i have another unlimited plan with EE and c...
I am looking to upgrade, a new Pixel 8 pro and unlimited data. The EE app is quoting me a price of £61.18 per month. Is this the final monthly price inclusive of VAT or do I need to add VAT?
