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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 60606 Views
  • 69 replies
  • 14 Helpful

Resolved! Contract

I wanted to transfer this number to the contract, I don't speak English well

Help with switching type of sim only 1m

Hi, when I signed up for EE last month the chap on the phone said I could easily change the type of my month by month sim only contract in the app but I can’t work out how to do this?! (Ie switch from £36 mthly to £30 mthly without the roaming). Than...

Resolved! Update contact details

Hello a while ago I was inundated with spam calls and EE free of charge changed my number, how ever my old number is still listed as my contact info when I try to changed it they want to send a verification pin to the number that was replaced which o...

Frankie33 by • Investigator
  • 1162 Views
  • 10 replies
  • 1 Helpful

cancellation

I requested a second line on my phone be cancelled a month ago. Went in to check final bills etc and found it was never cancelled so told they will cancel now but I have to pay another month despite me asking several times for this to be cancelled. L...

LouV28 by • Investigator
  • 394 Views
  • 2 replies
  • 3 Helpful
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