25-07-2025 10:22 AM
Has anyone else had an email saying BT & EE are closing inactive accounts? It needs a response but I’m not sure if this is a scam. Thank you.
25-07-2025 01:01 PM
Good afternoon @Jan37T.
Welcome to the EE Community 😊
I'm not familiar with any emails like that, so you're absolutely right to be unsure here.
What email address was it sent from?
Feel free to pop up a screenshot too, but just make sure to hide any personal details like your email address or any reference numbers.
Peter