All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi,When you upgrade, does your existing insurance contract automatically cancel or do you need to cancel your insurance separately?Thanks,
I’m paying £35 pm for 4GB I’ve been a customer for 7 years what’s the best way to get a better deal? I’m going round in circles on the internet and the text service gave no additional benefit
How do I make a check of calls made from my mobile, I have trawled through "My Account " and cannot find a link how to obtain a log/list of calls made from my mobile. Anyone out there can advise please.
can anyone help me find my mobile contract
I need to pay my bill
I want cancel this number *********** my contract is finished [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
I am an ee customer and I get messages from ee upgrade a lot that I want to stop. The end of the messages say "Text STOP to 2040 to opt out from all text message marketing" but when I go to text 2040 I get a prompt to say I may be charged to text thi...
First EE didn't collect my direct debit and warned I faced a charge.I phoned them and the gentleman I spoke to sound very stoned and couldn't care less, was of no help.I cancelled my DD and paid by card.Now the site refuses on three different browser...
My bill
Why are you sending me bills? I refused your services, you sent me confirmation that the contract will not be extended! and included the MOST HUGE TARIFF. This is some kind of deception! I'm waiting for an answer there, not in some forum. [Mod edit: ...
