Text to 2040

[LJP101]

I am an ee customer and I get messages from ee upgrade a lot that I want to stop. The end of the messages say "Text STOP to 2040 to opt out from all text message marketing" but when I go to text 2040 I get a prompt to say I may be charged to text this number. 

I can't see any way in my online account to opt out of these marketing messages. 

Are ee customers charged to text 2040? 

[chistery]

The warning is from your messaging app just saying that texts to short codes are usually charged. A text to EEs own short code should not be charged so you can ignore the warning.

[1Bongobongo1]

STOP 

[Alex_H]

Hi @1Bongobongo1,

Thanks for visiting the EE Community 🙂

If you are wanting to opt out of marketing texts if you send STOP to the number 2040 from your number as a text message that will opt you out. 

Alex

[Mouse2]

Yes. It's a premium rate message number.

Typical EE.