Getting back old phone number

[CuriousBanana]

Hi,

friend of mine really need to get back her phone number. The situation is quite complex - her now abusive  ex-husband canceled the contract and as she was in need of the phone number (and EE shop could not easily help), she got a new number, but with old number there are some services associated that she needs access to.
Support is not very helpful with escalating the case, hope someone this forum could advise how to get to technical advisors that actually could help. The phone number is still down. Contract was cancelled in 2023.

Hope someone could help!

[Chris_B]

@CuriousBanana  if the contract was cancelled back in 2023 then it’s not possible to get this number back the number was relinquished.  someone else might be using that number now as numbers get recycled.