All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hey, I am unable to view anything to do with my account on the app or on the desktop version. I spoke to an assistant who advised there has been an ongoing problem with the app for over a year but I need to be able to see my bills etc.It appears I ha...
I had a call from a company saying their were the business arm of EE and could save me money on my mobile contracts. As they clearly had access to my accounts quoting data only known if they could see, of course I trusted them. Why has since transpir...
Hi,I want to change my DD from the beginning of the month to the 16th of every month, how do I do this?
I need to change my phone number, I am currently with EE and have been for several years. I need a new number due to this number being connected to my old business and this is leading to confusion with my new business..how do I request a new number.
I received multiple calls related to mobile sales promotions. After initially disconnecting many calls, I eventually requested an offer via email to verify their legitimacy. They sent multiple emails regarding mobile offers with SIM provider details ...
Hello so I'm really confused about my bill so I started my first bill 1st of July was £31 upfront and £30 for chargers of instalation etc and I paid and I now have a bill from 28th Aug to September 27th and I pay £57.99 but I was told after the inst...
So, last week I realised I was not only paying for my broadband at my new flat but also the broadband I'd cancelled when I moved out of my parents house.I rang EE on Saturday. All went smoothly and I was told I'd be called this morning at 10:30 to ar...
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
I am looking to upgrade and now there are separate costs of phone and airtime, I wondered why similar phones have different airtime costs? I was comparing the S24 plus and S24 ultra and the ultra phone airtime plans are cheaper. Why is this?
I'm trying to see my Broadband Renewal Deals but when I click in the app it takes me to 'The Legal Bit' but I can't get any further. Before I call is there anything else I can do. Thanks
