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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 13868 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24565 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 49020 Views
  • 55 replies
  • 13 Helpful

NHS discount

HelloI had an iPhone contract with an NHS discount applied. When this expired I switched to sim only - also stating the discount. The discount should have been on the account anyway. It turns out this discount was never applied and I’ve been paying 1...

AC1983 by • Visitor
  • 360 Views
  • 1 replies
  • 0 Helpful

Contract with two people on.

Contract due to expire soon. My partner and I have split and he has upgraded his phone owning money to EE(loan) before his contract came to an end without telling me. I am the owner of the contract.  How can I cancel his as we are no longer together ...

Resolved! Hardship

Does anyone know if EE helps with your bill as I have just been diagnosed with Cancer and have stopped working, I have asked them to reduce my monthly contract since (1997) all they say is you’ve still not finished your contract so no help whatsoever...

Resolved! Why are they so expensive?

I've been trying to upgrade but the cheapest contracts are more than double all the other providers.  Can't believe that there aren't any contracts under £20 anymore!  It's for my daughter so I don't want to spend a fortune but it looks like shes goi...

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