Not open?

[Ehalcomb06]

I’ve been trying to talk to contact customer services to talk about my phone as I’m due an upgrade today. Only says it’s open from 8am - 9pm but no matter what department I try it says opening is 8am - 6pm… I call before 6 

[Linzi_H · Accepted solution]

Hi @Ehalcomb06 

Welcome to the Community.

It's strange that you were unable to contact our team at this time to chat further about your upgrade. 

Please try again today and let us know how it goes. Any issues, try 0800 956 6000. 

Linzi