All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Last Friday I agreed a plan £9 for 30gb a month on the phone with EE. I have a photo of the agreement I signed. £9 was charged to my bank account, as a direct debit. I then got an email saying that the plan was £10 for 5gb. I phoned EE. After this an...
I have a phone contract which ended 30.09, so I’m looking to upgrade. As a household we also have my partners phone and Broadland with EE all paid from 3 different bank accounts. im looking to combine under an EE one customer. The broadband and my pa...
i purchased the EE full works plan last months and because of mis-selling product from the store sales, i decided to cancel the contact within 14 days( cooling period), call center customer service confirmed that it is free to cancel the contract. ...
*My* account has three phone's on it - one is the wife's phone.My wife received a message from EE saying that our current contracts (5Gb Essentials monthly) will no longer be available in January. I've received nothing.My wife's message has a link to...
I've been trying to view my bill online for months, running into multiple issues. I want to view my bill online, I am not interested in downloading the app. Is there any way to view the bill online?
Hi where can I view my contract on the EE website
Husband and I are pensioners, in our late 70s. Trying to cancel our basic monthly contracts - calls only, we don't use data we use the router for internet stuff. . I cannot get through to EE on the phone as the waiting time is always around an h...
ear EE Customer Service, I am writing to request urgent assistance regarding my account. I signed a two-year broadband contract with EE in September last year. The contract was arranged for me by Mr. Soran at the EE Store. I have three mobile li...
hello , i wait like 6 days from they told me they will give me a refund from a cancelled order by them , and they told me today that i have to wait more for my money like 4-10 days
Been offered a realisable price for 100GB with 3rd party provider. But wanna move my number from EE to that provider. I’m in the 14 day period. So how do i go on to cancel my contract without losing my number
