All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi,I got a text last week saying my SIM only deal was due to end on 19th September and I can upgrade now. However when I click the link it gives me the options but when I log in to upgrade it always says there's an issue and to try again later.When I...
I’ve ordered a new phone and they’re sending me a new sim, can I change my number on my new sim to my old number or if I keep my old sim will my calls and data still work
I am currently on a 24 month contract for my iPhone 15 Pro Max - I had redeemed a student code for 20% discount when I upgraded and have been receiving the discount since.When I was reading the EE website now, I do not find the option to avail a 20% ...
Hi! I bought my iPhone 12 three years ago with the SIM plan. I've already finished paying it off and now I'm only paying for a SIM plan. This plans will ends on 25 April of 2025. I would like to upgrade my contract, taking a new phone. Upgrade is no...
I have 2 sim only contracts but want to upgrade the one to phone and sim with Samsung s24 deal is it possible.
Loyal customer to EE or T-Mobile as it was when I started using there service that was back in 1992. I get a text message telling me the sim only plans are changing no problem. I call customer services nice lady but tells me the loyalty discount I ge...
I have canceled my ee broadband and ee mobile from May and Aug 2024 and I got the final bills from both. There were no outstanding payments.But I received a transaction from ee about £2.56. I have stopped all payments to the ee from my bank. I suppos...
Unable to pay bills online through the app since beginning of August, no access to my online account. Contract ran out in August but haven't upgraded. Have 2 mobile accounts with EE, only way I'm able to pay is by phoning them, can't check data usage...
