All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Why is my bill so high, at the end of my contract my bill was just over £15 now its over 30 .why!
I've been an EE customer for YEARS. Contracts and then just monthly pay as you go scenario. They screwed me about with access when in USA, so i was obliged to go to a much more expensive bill just to get the roaming i needed. Then it seemed like a co...
My number was lost for a year, because I thought my brother had my number added to his plan and pay together, however he didn't. Is it possible to retrieve it? Now I can't login to my mobile banking because they need to verify the phone number. Thank...
hi, I'm on Essential SIM 25GB £21, does WiFi calling come included with this plan or are all EE plans include WiFi calling ? thanks in advance
My most recent bill included roaming charges for a trip to Italy. Some days were charged at £2.59 per day as I expected, but some days were charged at £5.18 per day. I called 150 and was advised that this double-charging is a known issue affecting lo...
Hi, I’ve randomly received and email today from CRS stating there is an outstanding balance of £124 from the period Start Date: 11/03/2022End Date: 08/04/2023I’m extremely confused as I actually have no outstanding balance at all, I’m in credit. Ther...
I have been charged over £100 for calls to 0843 numbers by EE who told me it was a scam but l don’t understand how or why. I have not rung them
I cant pay my mobil phone bill until, 4th July, as I've no money untill then.
I have been unable to view my bill ever since i joined this joke of a provider (other issues with the service too but thats for another day)I've tried chrome, firefox, edge and opera browsers on 2 different PCs, ive also tried accessing my bill via t...
