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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59464 Views
  • 69 replies
  • 14 Helpful

Resolved! Removing my wifes number

Hi. My wife died last month and i need to cancel her number in my account, i cant see anywhere in the account of how to delete that number?

Can’t upgrade an out of contract simo

I have 3 simos on my account which were all well out of contract. I also have EE broadband, also out of contract. ive managed to upgrade 2 of the simos but the offers on the 3rd simo are much more expensive than the other 2. i would like to upgrade t...

CNPE by • Investigator
  • 352 Views
  • 1 replies
  • 1 Helpful

Resolved! Charged for 2 sims on 1 phone

I have been with EE for 5 years, last year I decided to stop the rolling contract (after the 2 year contract had ended) and chose a cheaper SIM plan.About a month later I realised I was being charged for both SIMs and contacted EE to cancel the unuse...

LBettles by • Visitor
  • 472 Views
  • 1 replies
  • 3 Helpful

Resolved! Final EE Bill

Hi,My EE account's just been closed as I've switched my mobile number to a different provider, & on the EE website & app there's an option to check my final EE bill, but when I click on it, it only shows up the most recent bill that I paid. Is there ...

gjmurphy by • Explorer
  • 509 Views
  • 3 replies
  • 4 Helpful
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