All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I've had a problem from payment. This looks like Application error: client side exception. I had a stroke so I get mixed up and stressed. I can't use the phone (speaking). Could anyone help please?
my contract is due to end this decemeber... EE website has nothing I can see about not continuing with them, strange that. I called 150, and said 'want to talk to someone, press 1' I pressed one and you get a text for 'visualised' help and there is...
How do I get my invoices up as need to give some to my accountant
How to quickly get to the correct level of complaint...on an existing 'OPEN' complaint. I switched to EE from BT. EE accounting error gave me a £900 bill. Over a month now, 4 hours of time on over 6 phone calls and still not properly resolved. Mo...
How come I've been charged twice? I got a new contract out, I've only had it a month and they've charged me £151.20 when should only be £81?
Yes, me too. I'm paying £38 per month when it should be £31, which is what I signed up for. The signal is also extremely poor recently, so I would like to know what's going on. I'm so sick and tired of being ripped off in the UK.....
Just seeking friendly comment/advice. I have today - after 30 days - finally been able to send texts again. Although my plan includes unlimited texts and calls, I have been unable to send texts because of a problem with Spend Cap. I've had many ph...
