Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 59478 Views
  • 69 replies
  • 14 Helpful

Resolved! Final bill

I've moved to another provider who have asked for my final bill from EE. However seems to be a long time for EE to send it.    

Meibion1 by Valued Contributor
  • 890 Views
  • 10 replies
  • 2 Helpful

Resolved! Billing

Why did I get an £11.99 increase on my bill, been trying to call but can’t get hold of any ee correspondent 

Resolved! Izabela

I need history call form 28 may in coming and out 

Mirga by Explorer
  • 502 Views
  • 3 replies
  • 4 Helpful

Resolved! Phone contract

I took out a contract for my iPhone 11 I’ve paid off the contract but I’m still paying for the data and free calls and text (which is the same amount I was paying for those services stated above and for the phone itself) I want to know how to cancel ...

Resolved! Why still billing me after my contract expired?

I had 24month contract of phone and sim, contract ends 25th May 2025. And funny enough I got debited again June 19th which was meant to be my set date for direct debit. Ps. Am I to inform EE my contract expired before they stop direct debit?