Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! Hi there, I need to view my bill for the month of February

Resolved! Contract related

I hope this email finds you well. It’s a matter of regret that as an international student i tried to got a contract from EE as pay monthly phone. Due to low credit they didn’t provide the contract although they had been cut my one time bill of 32 ...

Resolved! Hi

Been good service

Resolved! Billing

I am going to pay bill on the 30th june

Resolved! Change billing account

I want to change my direct debit account details to a different bank, I can't find the facility to do so,

Contract and top up

Give me some contracts and how to top up in my sim

Account and billing etc

I don’t need everyone’s chat. I need access to my account and billing data roaming etc

Resolved! My tracking is not working can some one hwlp me out with this

Tracking unknown

Resolved! Change of ownership problem

How do my partner and I change ownership of her number from her account to mine she can't work out which options she needs when she rings the number

Resolved! Minimum purchase to recieve existing customer discount

Hello! I've been looking into switching to EE for a while now but I haven't been able to justify the price increase from my Vodafone plan. The 5GB no frills plan is close, but not without the existing customer discount.What is the minimum I need to p...