All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I am an ee customer and I get messages from ee upgrade a lot that I want to stop. The end of the messages say "Text STOP to 2040 to opt out from all text message marketing" but when I go to text 2040 I get a prompt to say I may be charged to text thi...
First EE didn't collect my direct debit and warned I faced a charge.I phoned them and the gentleman I spoke to sound very stoned and couldn't care less, was of no help.I cancelled my DD and paid by card.Now the site refuses on three different browser...
My bill
Why are you sending me bills? I refused your services, you sent me confirmation that the contract will not be extended! and included the MOST HUGE TARIFF. This is some kind of deception! I'm waiting for an answer there, not in some forum. [Mod edit: ...
Hi there,I have an expired phone contract (sim only) that I want to move to a much better deal with a different provider, but I also have an Apple Watch contract on the go at the moment. My question is, can I move my phone sim only contract away but...
i just changed the date of my payment day be incident and now I don’t know what date of direct debit i set up can you please check for me thanks you
I have had 2 calls today regarding potential money off on my monthly bill, however the lady on the end of the phone began to request details that I did not feel comfortable with sharing as she did not know enough about my plan. The numbers were: 020 ...
Hi folks,As the title says I wish to inquire as to what exactly can be Charged to Bill?I have done some experimentation myself establishing that Twitch App Subs & Bits, YouTube App Memberships & Premium, Discord Nitro via App, Food & Drink via Wether...
My phone contract has recently been moved into my name and banking, it said it was paid 2 days ago but no money has came out my account. What do I do?
Faffed about with passcodes and passwods. I would just like to see my bill - any suggestions please?
