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Anyone having issues making device payments online or through the app?

Rosadelisk
Visitor

‎08-12-2025 09:43 AM

I have tried for two weeks to pay a past due device payment online and through the app.  The payment site will not load and it says it is EE's fault and they are working to fix it.  Anyone else have this problem?

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎08-12-2025 10:53 AM

Hi @Rosadelisk 

There are many ways to pay your bill: https://ee.co.uk/help/billing-payments/payment-methods/pay-your-mobile-or-broadband-bill

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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