All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
How do I cancel Scam Guard? Can't find an option anywhere on the App or website
Whenever i try to change billing or postal address it doesn't go through and gives me the above error. i tried from app, web, and different browsers and never work
How do I cancel a phone and watch plan off my account
I have called in to cancel my mobile phone contract and they said they cancelled it but I had one more payment. Now I’ve paid that and I still haven’t got any confirmation that my contract is cancelled and they are supposed to pay me the £50 deposit ...
I’ve just moved from pay as you to a £13 24 month contract. I’ve been sent a second sim and been billed that as well as my current one. I just want my current one and don’t need a second.
Hi there I have literally just paid my bill however it said payment failed on the app however the amount has been taking out of my bank account. Will this be refunded or will it be taking as a successful payment. Just looking for a bit of insight tha...
My contract end in two months, and the EE website is showing that I can upgrade for free but when I go into it the system says there are no contracts available? Please help.
Hi everyone,Back in early March, I was offered a great deal to switch from BT to EE for Internet, phone, and TV services. It was much cheaper than what I was paying BT, so I decided to take the plunge. My EE services became active on the same day I r...
