All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
My daughters phone is coming to an end of contract. Contract has been for 2 years so not seen the new plans before and showing as a 1 month contract for her? Can some explain what this means, sorry if sounding a bit daft. And need help on which plan ...
I can't pay my bill this month
I had an issue with a payment going missing when I went to pay my bill last April and because of this I thought my bank had blocked EE from taking payments from my card but I spoke to them and they told me I need to contact EE and they can unblock my...
Finding it impossible as an 82 year old of viewing my Bill with EEYour whole website is difficult to navigate and I want to know and SEE what you are taking off me!PLEASE RESPOND SOON
Hey there i need my billing history and pdf for my visa last 6 month bill history anyone can help me ?
I have a sim only mobile contract with EE. I am the account holder. I also have 3 other numbers/sims on the account for my family. Are the additional sims subject to my 2 year contract or is it just me as the main holder? In other words, are my fami...
I paid my bill by card payment before my direct debit was due- EE has still tried to take the amount even though my bill is paid, I have also recieved a message saying that they will try again in 7 days but the bill is already paid! I cant afford for...
I want to upgrade from a 12 month SIM only plan to a contract with handset (or also considering 24 month SIM only plan). I currently have the 30% friends & family discount applied to my 12 month SIM only plan. How do I make sure that I am upgrading t...
My contract ended a while ago but it appears I’m still being charged for my handset within the rolling contract. I called ee and was told a text was sent( no context) for me to contact them and that was it. All that happened during that call was most...
