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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 14984 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 25286 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 51433 Views
  • 55 replies
  • 13 Helpful

Charges from EE after switching provider,

So my aunt is a pensioner and she has had her mobile pay monthly with EE for about 7 years, we decided she could get a better cheaper deal with Tesco mobile, got a pac code from EE and she’s now had a bill for £228.00 after a month of leaving them! S...

Loz1968 by • Investigator
  • 597 Views
  • 7 replies
  • 0 Helpful

Shocking customer service

I felt I should post something about my experience speaking to customer service today. My contract is coming to an end and my plan will increase by £8 a month so I called to move to a sim only plan. The person I spoke to first tried to sell me broadb...

Dgr85 by • Explorer
  • 572 Views
  • 6 replies
  • 1 Helpful

Refund

Good afternoon I was wondering if I’m due a refund? Iv recently changed my contract but I have noticed my last contract ran out in July 2022 wondering if you can assist please 

Cfc1888 by • Visitor
  • 289 Views
  • 2 replies
  • 0 Helpful
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